Contact Us
Like all local authority services, we have limited resources. We will, therefore, only provide advice and assistance to residents and businesses in the City of Liverpool area.
If you live in a different local authority area, you will need to contact your own Trading Standards Department for advice or assistance. You can find your local service by visiting Trading Standards Central
How to Contact Liverpool Trading Standards
Telephone:
Telephone Number: 0151 233 3002 Monday to Thursday : 8.30 am to 4.45 pm Friday : 8.30 am to 4.15 pm or contact Consumer Direct on 08454 04 05 06 Monday to Friday: 8.00am to 6.30pm, Saturday 9.00 am to 1.00 pm excluding bank holidays and public holidays.
In Person:
By appointment only at City Centre One Stop Shop, Municipal Buildings, Dale Street, Liverpool:
Tuesday, Wednesday and Thursday 1.00 pm to 5.00 pm (1/2 hourly appointments, final appointment 4.30 pm)
Post:
City of Liverpool Trading Standards
Public Protection Division
Municipal Buildings
Dale Street
Liverpool
L2 2DH
e-mail: consumer.advice@liverpool.gov.uk or trading.standards@liverpool.gov.uk