What is the "Life in the UK" test?
What is the "Life in the UK" test?
If you are applying for naturalisation as a British Citizen, you will need to show that you know about life in the UK. You should take the test if you are applying for naturalisation as a British Citizen and your level of English is ESOL Entry 3 or above.
If you pass the test, you are given a letter which proves you have been successful. This is called your pass notification letter. You will need to bring your pass notification letter to your appointment.
For more information, visit www.lifeintheuktest.gov.uk or telephone 0800 015 4245.
If your level of English is lower than ESOL Entry 3 and you wish to apply for naturalisation, you will need to attend combined English language (ESOL) and citizenship classes instead. Classes will run at your local further education or community college.
What do I do if I want to give some feedback about the service?
If you have a compliment, comment, or complaint about the service, please let us know.
There are three steps for you to do this.
- Step 1: Tell a member of staff immediately.
It is always nice to know we are doing our job well and, if we are not, simple mistakes or misunderstandings can often be sorted out straight away. - Step 2: Ask to speak to the Service Manager.
You can do this either by telephoning 0151 233 4980, or by putting your views in writing, or by emailing. - Step 3: Complain directly to the Office of the Immigration Services Commissioner.
If you are still not happy with our response, you can contact the OISC. You can telephone them on 0207 211 1500, fax them on 0207 211 1533 or visit their website at www.oisc.gov.uk
Alternatively you can write to them at:
Office of the Immigration Service Commissioner
Complaints Section
5th Floor
Counting House
53 Tooley Street
London
SE1 2QN







