Liverpool City Council - Liverpool direct


 

Liverpool Direct - Liverpool City Council's contact centre

Contacting Liverpool City Council is now easier than ever. 

You can ring or email our Liverpool Direct Contact Centre, open 24 hours a day, 7 days a week.

Specific services 
Certain Liverpool City Council services now have dedicated telephone numbers. These are listed below: 

  • Disabled Parking (Blue Badge Scheme), General Enquiries, Electoral Services, Library book renewals
    0151 233 3000

  • Refuse collection, Trees and Woodlands, Highways, Street Cleansing, Street Lighting, Grounds Maintenance, Pest Control, Recycling including Waste Paper, Multi materials and Green Waste
    0151 233 3001 

  • Requests for job vacancy application packs
    0151 233 3003 

  • Appointments to register births and deaths: 0151 233 3004
    *To register a marriage, telephone: 0151 233 4978.

  • Cemetery and Crematoria appointments and general enquiries.
    0151 233 3004 

  • Council house repairs including out of hours emergencies
    0151 233 3005 

  • Education Awards, School Admissions, Student Support
    0151 233 3006 

  • Information on Special Events
    0151 233 3007 

  • Council Tax enquiries
    0151 233 3008 

  • Housing Benefit and Council Tax Benefit enquiries
    0151 233 3009 

  • Housing Benefit and Council Tax appointments at your local One Stop Shop - 
    0151 233 3016

  • Education Grants, School Meals, Uniforms, Travel passes,
    0151 233 3010 

  • Careline: services for adults
    0151 233 3800/Minicom 0151 225 2500 

  • Integrated Children's Services for children and families
    0151 233 3700 

  • Parking penalty charge notices
    0151 233 3011

  • Licensing 
    0151 233 3015 

  • Planning and Building Control        
    0151 233 3021   

  • Untaxed Vehicles
    0151 233 3045

  • Garston Leisure Enquiries
    0151 233 3054 

  • Tourist Information
    0151 233 2008                 

General enquiries

For general enquiries, you can contact us by:
Telephone: 0151 233 3000
Minicom: 0151 225 3275
Email: liverpool.direct@liverpool.gov.uk

You can also contact us by using Typetalk

For customers who would rather speak to a customer service advisor face-to-face we are developing community-based one stop shops.

Win a £50 voucher

We want to make it easier for customers to access services and information online, so we'll be making some changes to www.liverpool.gov.uk and we need your help. Complete the online survey and the results will be used to ensure we focus on what really matters to our website visitors. It will only take you a few minutes and at the end of the survey you'll be invited to enter a free prize draw to win a £50 high street voucher.

Competition rules exclude LCC/LDL employees. Check the terms & conditions (PDF [21.5Kb] opens in new window) for further information. Thanks for your time and good luck!