Liverpool City Council - Liverpool direct

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Liverpool Direct - Liverpool City Council's contact centre

Contacting Liverpool City Council is now easier than ever. 

You can ring or email our Liverpool Direct Contact Centre, open 24 hours a day, 7 days a week.

Specific services 
Certain Liverpool City Council services now have dedicated telephone numbers. These are listed below: 

• Disabled Parking (Blue Badge Scheme), General Enquiries, Electoral Services, Library book renewals
  0151 233 3000
  
  
• Refuse collection, Trees and Woodlands, Highways, Street Cleansing, Street Lighting, Grounds Maintenance, Pest Control, Recycling including Waste Paper, Multi materials and Green Waste
  0151 233 3001 
  
  
• Requests for job vacancy application packs
  0151 233 3003 
  
  
• Appointments to register births and deaths: 0151 233 3004
  *To register a marriage, telephone: 0151 233 4978.
  
  
• Cemetery and Crematoria appointments and general enquiries.
  0151 233 3004 
  
  
• Council house repairs including out of hours emergencies
  0151 233 3005 
  
  
• Education Awards, School Admissions, Student Support
  0151 233 3006 
  
  
• Information on Special Events
  0151 233 3007 
  
  
• Council Tax enquiries
  0151 233 3008 
  
  
• Housing Benefit and Council Tax Benefit enquiries
  0151 233 3009 
  
  
• Housing Benefit and Council Tax appointments at your local One Stop Shop - 
  0151 233 3016
  
  
• Education Grants, School Meals, Uniforms, Travel passes,
  0151 233 3010 
  
  
• Careline: services for adults
  0151 233 3800/Minicom 0151 225 2500 
  
  
• Integrated Children's Services for children and families
  0151 233 3700 
  
  
• Parking penalty charge notices
  0151 233 3011
  
  
• Licensing 
  0151 233 3015 
  
  
• Planning and Building Control        
  0151 233 3021   
  
  
• Untaxed Vehicles
  0151 233 3045
  
  
• Garston Leisure Enquiries
  0151 233 3054 
  
  
• Tourist Information
  0151 233 2008                 

General enquiries

For general enquiries, you can contact us by:
Telephone: 0151 233 3000
Minicom: 0151 225 3275
Email: liverpool.direct@liverpool.gov.uk

You can also contact us by using Typetalk

For customers who would rather speak to a customer service advisor face-to-face we are developing community-based one stop shops.