Liverpool Direct - Liverpool City Council's contact centre
Contacting Liverpool City Council is now easier than ever.
You can ring or email our Liverpool Direct Contact Centre, open 24 hours a day, 7 days a week.
Specific services
Certain Liverpool City Council services now have dedicated telephone numbers. These are listed below:
- Disabled Parking (Blue Badge Scheme), General Enquiries, Electoral Services, Library book renewals
0151 233 3000 - Refuse collection, Trees and Woodlands, Highways, Street Cleansing, Street Lighting, Grounds Maintenance, Pest Control, Recycling including Waste Paper, Multi materials and Green Waste
0151 233 3001 - Trading standards and Consumer Advice
0151 233 3002 - Requests for job vacancy application packs
0151 233 3003 - Appointments to register births and deaths.
*To register a marriage, telephone: 0151 233 4975.
Cemetery and Crematoria appointments and general enquiries.
0151 233 3004 - Council house repairs including out of hours emergencies
0151 233 3005 - Education Awards, School Admissions, Student Support
0151 233 3006 - Information on Special Events
0151 233 3007 - Council Tax enquiries
0151 233 3008 - Housing Benefit and Council Tax Benefit enquiries
0151 233 3009 - Housing Benefit and Council Tax appointments at your local One Stop Shop -
0151 233 3016 - Education Grants, School Meals, Uniforms, Travel passes,
0151 233 3010 - Careline: services for adults
0151 233 3800/Minicom 0151 225 2500 - Integrated Children's Services for children and families
0151 233 3700 - Parking penalty charge notices
0151 233 3011 - Licensing
0151 233 3015 - Planning and Building Control
0151 233 3021 - Untaxed Vehicles
0151 233 3045 - Garston Leisure Enquiries
0151 233 3054 - Capital of Culture enquiries
0151 233 2008
General enquiries
For general enquiries, you can contact us by:
Telephone: 0151 233 3000
Minicom: 0151 225 3275
Email: liverpool.direct@liverpool.gov.uk
You can also contact us by using Typetalk
For customers who would rather speak to a customer service advisor face to face we are developing community-based one stop shops.