Satisfaction surveys
The council consults with its residents to find out how satisfied they are with the services that the council provides. Various surveys are used to allow the council to the monitor changes in the levels of satisfaction that customers have with its services. The council can then use the results of the surveys to inform service improvements.
Use the links on the left to access information on the following surveys, the:
- 2006/07 best value general satisfaction survey
- 2006 adult public library service users survey
- 2006/07 building control satisfaction survey
- 2006 city centre perceptions survey
- quality of life surveys for 2006, 2007 and 2008