Liverpool City Council - benefits detail

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Customer Forum

Purpose:

Liaison and consultation on legislative, policy, procedure changes, documents, service performance and performance of One Stop Shop and contact centre between the Benefits Service, Revenues Service, Advice agencies, disabled groups, ethnic groups and age concern.

For further information contact:

Name: Brian Borthwick
Phone: 0151 225 2164
Email: brian.borthwick@liverpool.gov.uk

Meeting arrangements:

Frequency: quarterly
Venue: n/a
Criteria for membership: Members of the group are required to be involved in providing Advice to service users.

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Private Landlords Forum

Purpose:

To improve comminiction between landlords, property managaers & the City Council

For further information contact:

Name: Samra O'Neil
Phone: 0151 233 6385
Email: samra.o'meill@liverpool.gov.uk

Meeting arrangements:

Frequency: 6 monthly
Venue: n/a
Criteria for membership:
Landlords & Property Managers


Minutes of the Meeting: n/a

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Registered Social Landlord (RSL) Forum

Purpose:

Liaise with RSL's on SLA performance and legislative, policy and procedure changes

For further information contact:

Name: Brian Borthwick
Phone: 0151 225 2164
Email: brian.borthwick@liverpool.gov.uk

Meeting arrangements:

Frequency: Quarterly
Venue: N/A
Criteria for membership: Need to be a Registered Social Landlord

Minutes of the Meeting: N/A

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Student Forum

Purpose:

Liaison between the Benefits Service, Revenues Service and Universities on service performance, and legislative, policy and procedure changes

For further information contact:

Name: Brian Borthwick
Phone: 0151 225 2164
Email: Brian.borthwick@liverpool.gov.uk

Meeting arrangements:

Frequency: Half Yearly
Venue: n/a
Criteria for membership: are required to be involved in the administration of Higher Education

Minutes of the Meeting: n/a

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