Liverpool City Council Performance indicators

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There are a number of different types of performance indicators (PIs):

national indicators (NIs), which are set by the government to ensure standards are met across a range of services. We can use these indicators to compare our performance with that of other councils (see the 'performance reporting' page for more information)
local public service agreement (LPSA) indicators - these are measures that we have agreed with the government
local indicators - these are indicators that have been created to measure local priorities that aren't covered by the indicators above.

We also have different groupings of PIs that we use to measure progress:

corporate aims and priorities PIs - these are PIs that we use to measure our progress against our aims
Liverpool area agreement (LAA) - the LAA has four blocks, with each having a set of PIs. We are also measuring some of our LAA PIs on an equality basis, using these categories.
neighbourhood agreement PIs - these are PIs that are measured at a district level and form part of our neighbourhood agreements.

Our performance management database holds all our performance indicator data. This includes:

the PI type, reference number and definition
the name of the service manager responsible for the performance of the PI
the reporting period and frequency of reporting data and/or commentary on performance
targets for 2008/09, 2009/10 and 2010/11
historical data where its available
commentary on performance.

See the 'performance reporting' page for information on how we report on performance.