Housing and Neighbourhoods
The Housing and Neighbourhoods Service plays a big part in putting into practice the city's big regeneration schemes. We want local communities to gain from high quality local services and their area to revive.
To do this, we work with:
- Residents
- The European Commission
- Major public agencies
- Businesses
- Developers
- Local people
The service is split into a number of areas:
Housing Strategy and Investment
This team produce and monitor the housing strategy for the city, making sure that national and regional housing and regeneration policies are reflected.
Each year they produce a Housing Strategy Statement. This helps the City decide how and where we should invest the money we have to improve housing and housing conditions.
(Contact - Tel: 0151 233 8234, Email: HSI@Liverpool.gov.uk)
Housing Investment Programmes & Performance Team
This team oversees big funding schemes for housing. They are responsible for:
- Meeting the decent homes standard for social housing
- Delivering energy strategy targets
- Housing association developments and investment.
(Contact - Tel: 0151 233 8299, Email: Housing Investment Team)
Tenant Involvement Service
This team helps Council tenants to have more say on the housing service they receive. To do this, they work closely with tenants and residents associations. Together, they have published a tenant's compact - an agreement which explains the service quality and standards which tenants can expect.
(Contact - Tel: 0151 233 2956, Email: participate@liverpool.gov.uk)
Agency Services
Agency Services supports the private sector renewal strategy. They complete surveys to help improve shop fronts, open areas and property boundaries; and to plan demolition schemes.
The team carry out the following for Council tenants:
- help disabled tenants with garden maintenance
- manage disabled facilities grants
- manage renovation grants
- manage disabled adaptations
- they played a key role in the development of Home Improvement Agencies; and support and supervise Liverpool's local care and repair service.
(Contact - Tel: 0151 233 2317, Email: Agency.services@liverpool.gov.uk)
The Liverpool Asset Management Programme (LAMP)
This team gives housing market and investment data to investors and developers. They provide analysed statistics on more than 30 areas including:
- Crime;
- Poverty;
- Housing market variables
- Education standards.
This is used to understand and predict housing trends in a variety of areas of the city.
(Contact - Tel: 0151 233 2868/8270, Email: LAMP@liverpool.gov.uk)
Business Improvement District
The BID team manage the first business improvement district in the city. They provide extra street maintenance; security and marketing over and above those done by the Council and its partners. They work with companies in the district to find extra services that add value to their trading environment. Find out more about our Business Improvement District.
(Contact - Tel: 0151 233 2215, Email: citycentrepr@liverpool.gov.uk)
Housing Market Renewal Initiative
This team leads the revival of the inner core of the city. Of special importance are changes to the housing market; to make the city a better place to live. They work with private developers and housing associations to offer more housing choices for residents. Find out more about the Housing Market Renewal Initiative.
(Contact - Tel: 0151 233 2464, Email: HMRITeam@liverpool.gov.uk)
Housing Repairs Partnership
This team monitors the repairs and maintenance service to the councils 17,500 council tenants. They monitor the performance of the repairs contractor and manage the repair budget.
(Contact - Tel: 0151 225 6643, Email: HousingRepairsPartnership)
Neighbourhood Management
This is the council's new approach to joined up local services. It offers easy access to services; tailored to local needs through seven local teams. It brings together the housing management, environmental action, cluster partnership and JET teams. Find out more about Neighbourhood Management.
(Contact: - Tel: 0151 233 3018 or call into your nearest One Stop Shop)