Domestic refuse collection FAQ
How do I arrange for bulky items of household waste to be collected?
Contact Liverpool Direct on 0151 233 3001 or by e-mail at
liverpool.direct@liverpool.gov.uk. You will be given a date when the item(s) will be collected. Bulky items of household waste are collected free of charge under the scheme. The maximum number of items that will be collected on one visit is five. Liverpool Direct will log the request on CONFIRM. This FAQ is owned by Environmental Services Technical Client in the Regeneration Portfolio.
How do I make a claim for damage to personal property that was done by the refuse collection contractor?
To make a claim for damage to personal property by the refuse collection contractor, you need to write to: Enterprise-Liverpool, Unit 7D & 7E, Moorgate Point, Moorgate Road, Knowsley Industrial Park, Knowsley L33 7XW
What time do I need to put my recycle box/bin out by?
You need to ensure that the box/bin is out no later than 7.30am although there are no set times to visit a particular road. As they are not collecting from every property times will vary.
