Liverpool City Council - Supporting people

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What is Supporting People?

Supporting People helps vulnerable people to live more independently. Supporting People gives people the choice to receive support in their own home or helps them to access accommodation where support is available on site.

The Supporting People programme is a grant fund that is used to pay for support services through a working partnership of local government, health, probation, support providers and customers that use support services. 

In Liverpool we aim to deliver high quality and planned housing-related services which are cost effective and reliable, and complement existing care services.

To search a database of services in Liverpool, which includes Supporting People funded services view the Help4Me directory

News and Views

  • Supporting People has introduced a HARDSHIP FUND to help service providers who are being adversely affected by the current financial situation. The deadline for applications to the fund is 30th September 2009. For more information about the Hardship Fund 2009/2010 (PDF [54.9Kb] opens in new window) click here. Also available is the VFM Workbook and the Hardship Fund Application Form (MS Word [64Kb] opens in new window).

  • In April 2009, the Quality Assessment Framework (QAF) changed. Supporting People delivered a number of briefing sessions to explain the new QAF and how Providers need to complete the template in April. To view information about other training available, visit the other information page using the navigation button on the left of this page and download a copy of the Training Booklet.

  • In the meantime, to download copies of the QAF guidance, the QAF Self Assessed Scoring sheet and information about the QAF Core Objectives, please visit the 'QAF Self Assessment page' available through the 'Information for Providers Page' by using the navigation buttons to the left of this screen.

  • From April 2009, there are some important changes for Providers who submit Client Records Forms to St Andrews CHR using SP Digital. To find out more, visit the 'Information For Providers' page and look under the 'Client Record Forms' heading using the navigation buttons to the left of this screen.

  • Click here to view the updated Needs Analysis. (PDF [553.3Kb] opens in new window) for socially excluded groups which was reviewed by Supporting People in 2008.

  • Liverpool has launched a SUPPORT CHARTER which was developed following a number of engagement events with service users, stakeholders and providers. Service Users in particular have had a great deal of involvement with the development of the Support Charter, not just at the Engagement events but through the LIVERPOOL SUPPORTING PEOPLE FORUM which is made up of people who use SP funded services in Liverpool. Liverpool expects all providers to be signed up to the Support Charter and this will be a key element to be considered during the SP service tendering processes. Click here to download a copy of the Support Charter (MS Word [1.8Mb] opens in new window).

  • Click here to see the most recent list of providers who have signed up to the Support Charter (PDF [36.2Kb] opens in new window)

  • Click here to download the 2008 SP Service User Satisfaction Survey (PDF [121.3Kb] opens in new window).

Tendering and Procurement

Information about Liverpool's Tendering Process and the Procurement Plan is available here. Download a copy of the Pre-tendering Methodology here (MS Word [190.5Kb] opens in new window).

You can also view  a copy of the Procurement Timetable (MS Word [178.5Kb] opens in new window) here

Supporting People vision

View a copy of the Vision for Supporting People service in Liverpool (MS Word [31.5Kb] opens in new window).

Team structure

The Supporting People Team In Liverpool is staffed by a committed team of officers supported at senior level by the City Council.

Click here to see the Supporting People Team Structure Chart (MS Word [44.5Kb] opens in new window)

Accessibility

Adult Protection in Liverpool

 
The City has a set of procedures for the protection of adults which have been written jointly with the police, health, voluntary and independent organisations.

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