Liverpool City Council - homelessness strategy

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Homelessness

On these pages, we tell you what we are doing about homelessness, and how we can help homeless people. 

The following information can be used as a tool for workers and clients to help homeless people access services 

Search our FAQs for further assistance on how the council can help you.


View our directory of all services that help homeless people. (MS Word [838.5Kb] opens in new window)

Homeless in Liverpool leaflets are  also available in the following languages 

Do you need help right now?

Help and advice

Are you homeless or could become homeless?  Would you like advice about what help is on offer? 

  • Families can contact us by ringing the Family Homeless Team on 0151 233 3027 or by asking for help at a One Stop Shop.  

  • Single Men can ask for help at the Men's Direct Access Centre, 11 Green Lane, Tuebrook, Liverpool, L13 7DT. This centre is open 24 hours and the phone number is: 0151 233 2543. 

  • Single Women can ask for help at the Women's Direct Access Centre,10-12 Geneva Road , Liverpool L6 3AS. This centre is open 24 hours a day and the phone number is 0151 233 1914.         

Homelessness Prevention

The City Council wants to stop homelessness by getting involved as early as possible to help families remain in their homes. 

We are doing this with a range of services and initiatives.  These include:

  • Housing and Council Tax Benefit for help with housing costs;
  • Discretionary Housing Payments (DHP) to meet shortfalls in Housing Benefit;
  • Help for council tenants to make arrangements to pay arrears of rent which they may owe;
  • Tenancy Relations to help stop illegal evictions from private tenancies; and 
  • Bidding for council and RSL property on Property Pool.                             

Find out about Liverpool's Homelessness Strategy and the Hostels Capital Improvement Programme by clicking on the links to the left. 

No recourse to public funds

Some people have no recourse to public funds. No recourse to public funds means someone who is subject to immigration control who has no entitlement to welfare benefits, to Home Office asylum support for asylum seekers, or to public housing. This may be a person who has been refused asylum or a migrant worker unable to gain employment. Information about services available for people with no recourse to public funds is available here:

This document is also available in the following languages by clicking on the links below:

Supporting People

The 'Supporting People' Programme aims to help vulnerable people to live independently.  This programme is very helpful to those who many possibly end up - or indeed have been - homeless.  See our Supporting People webpage. 


Further information:

     

Useful FAQs