Have your say - libraries
Have your say is Liverpool City Council's scheme for dealing with comments, compliments and complaints about the services we provide.
We welcome your views, comments and suggestions about the city and the council.
If you would like to make a comment, compliment or complaint about your library service, you can fill in the online feedback form here.
Other ways you can make a comment, compliment or complaint:
- pick up and fill in a Have Your Say form at Central Library, any of our community libraries, one stop shop or other city council reception points
- write to us at: Liverpool Direct, FREEPOST, NWW 3400A, Liverpool, L1 3ZZ.
- visit a one stop shop
- telephone Liverpool Direct on 0151 233 3000
What happens once I have made a complaint?
If you have sent us your comments - we will use what you say to help us improve what we do.
If you have sent us a compliment - we will pass it on to the people concerned.
If you have sent us a complaint - we will do our best to resolve your complaint about Liverpool City Council services to your satisfaction. Find out more about how we deal with complaints.