Helplines
The following helplines cover a range of issues. We have grouped the helplines into four sections: general; drug and alcohol misuse; children; and health. Please scroll down the page to look at the relevant helplines.
General:
We can help
Domestic violence helpline: 0800 731 1313 (freephone)
Racial harassment helpline: 0800 731 3200 (freephone)
Download an information leaflet on racial harassment in different languages
Careline: 0151 233 3800 for adults
0151 233 3700 for children
24-hours, 7 days a week confidential helplines directing you to organisations who can help.Shoutline
Helpline: 0800 328 2244
A confidential helpline to report homophobic crime.Missing Persons
Helpline: 0808 800 7070 (help and advice for runaways under 18)
Helpline: 0500 700 700 (national missing persons helpline)Shelterline
Free housing advice helpline: 0808 800 4444 (24 hours)Rapeline
Helpline: 0808 800 1144Samaritans
Helpline: 08457 90 90 90 (24 hours, 7 days a week)Fire Safety
Free home fire safety check and free smoke alarm installation by Merseyside Fire & Rescue Service
Freephone: 0800 731 5958
Drug and alcohol misuse:
ACT Drug Line
Freephone: 0800 028 1300
For drugs advice, support and action 24/7Frank
Helpline: 0800 77 66 00
Gives information and advice to anyone in the UK who is worried about drugs. Can also search for organisations offering practical help and support in your areaNHS Direct
Helpline: 0845 4647
You can call the NHS Direct telephone service on behalf of yourself or someone else at any time of the day or night on . NHS Direct staff can provide information on a wide range of healthcare topics - from helping you to find out more about diagnosed conditions and treatments to giving details of local health services.
Children:
Childline
Free 24 hour confidential helpline for children and young people: 0800 1111Kidscape
Helpline: 08451 205 204
For the use of parents, guardians or concerned relatives and friends of bullied childrenNSPCC
Child protection helpline (24 hours): 0808 800 5000
Health:
NHS Direct
Helpline: 0845 4647 (24 hours)
Provides confidential advice and information.Sexual health and national aids helpline
Helpline: 0800 567 123Sexwise
Helpline: 0800 28 29 30
Gives information on local contraception, sexual health services and advice on sex.