Benefits and support

Book a video appointment with an adviser

If you have a smartphone, you can book a video appointment with a trained adviser for specialised help with benefits and council tax issues. Find out more about video appointments.

Benefits and support

Advice and support on benefits managed by the council and its partners.

Housing benefits

Check if you're eligible for Housing Benefit, Council Tax Support, Discretionary Housing Payments and more, and how to apply.

Free school meals

How to apply for free school meals in term-time and free school meal vouchers during the school summer holiday of 2020.

School travel support

Children up to 16 may qualify for subsidised transport, depending on the distance to school and other criteria.

Tell us about a change

If you are moving home or your circumstances have changed, please tell us as this could affect your benefit entitlement.

Advice and support

If you're not sure what benefits you can claim or you're worried about debt, we can provide help and support.

Universal Credit

Universal Credit has replaced 6 other benefits with a single monthly payment if you're out of work or on a low income. Check if you're eligible and how to prepare.

Help in a crisis

Support for vulnerable people and struggling families in Liverpool through local hardship schemes.

Appeal a decision

If you are affected by a decision about Housing Benefit or Council Tax Support you have the right of appeal.

Report a benefit fraud

Report benefit fraud online to the Department for Work and Pensions.