Benefits and support

Book a video appointment with an adviser

If you have a smartphone, you can book a video appointment with a trained adviser for specialised help with benefits and council tax issues. Find out more about video appointments.

Help in a crisis

Coronavirus - benefits advice and support

A wide range of services in place to help and support you during this time.

Liverpool Citizens Support Scheme

Help for vulnerable residents on a low income in urgent need.

Short term benefit advance

If you’re waiting for your first benefit payment you can ask your local Job Centre for a short-term advance.

Foodbanks and deliveries

Find foodbanks, get help accessing food during the coronavirus outbreak and find local businesses who deliver to your doorstep.

Fuel poverty

Energy saving advice and how to get help if you can't afford your fuel bills.

Homeless or at risk

If you're homeless or at risk, our Housing Options service can help.