Ask for help

Are you unable to leave home due to coronavirus? Do you need help?
Call 0151 233 3066 or ask for help using the online form below.

The Liverpool Good Neighbour scheme will match volunteers with people in need who don’t have anyone else nearby to help with day-to-day tasks.

The scheme is not designed to replace any social care or NHS services you may receive but it can give you additional support. 

Please note: We are no longer taking volunteer applications.

What tasks can I ask for help with?

You can ask for help with the tasks you cannot do because you cannot leave home, such as shopping or collecting prescriptions.  

Or you may like to ask to chat to a volunteer on the phone to break up your day and hear a friendly voice.

How do I ask help?

You can request help by calling 0151 233 3066. Our lines are open:

  • Monday to Thursday: 8am to 6pm
  • Friday: 8am to 4pm

Alternatively, you can make a request by using online form below. Online requests are managed during the above opening hours.

Request help from the Liverpool Good Neighbour scheme

Privacy statement

All personal data collected via this form will be shared with our scheme partners for the sole purposes of allocating the right resources to the right people at the right time.

This is key to us making sure we deliver support where it is most needed at this difficult time. This means your name, contact details and details about your needs will be shared with groups in the community who may also contact you directly.

Your data will be stored securely for a maximum of 12 months. When it is no longer needed it will be destroyed. We may have to adapt our data sharing methods as this scheme grows, but all changes will be carried out under existing data protection law.

What happens next?

When we receive your request we will match you with local voluntary organisations who will respond to you directly.

We cannot guarantee that you will be offered help but we will do our best to make sure you do. Please be aware that we will prioritise people in urgent need of food.