Council services and buildings

Service status updates - 5th November 2020

To find out how the outbreak has affected all council services, please use the site search and visit the individual service web page where you will see a service alert with the latest update.

Below is a list of the impact on some of our key services:

  • One Stop Shops are closed. You can still contact us online 24/7. Call centre lines are open 8am-6pm seven days a week.
  • Liverpool Register Office is running a reduced service. Find out more on the Register Office customer information page.
  • From 5th November weddings and civil partnership ceremonies will not be permitted to take place except where one of those getting married is seriously ill and not expected to recover. Ceremonies will be limited to 6 people – the couple, 2 witnesses and 2 registrars. If your ceremony is due to take place at Liverpool Register Office or approved venue and you wish to postpone or rearrange your ceremony please email ceremonies@liverpool.gov.uk.
  • All adult day care centres including dementia, mental health and learning disability facilities are closed.
  • The Coroner’s court is open with some changes to their hours and services
  • Care homes are not open to visitors except in exceptional circumstances, such as for end of life visits. Contact the home directly.
  • Libraries are closed but we have now launched an order and collect service in selected libraries. You can also use our Read Liverpool online services to download a range of books and magazine for free - call 0151 233 3069 if you need assistance. Loan periods have been extended so you will not be fined for late returns. We are unable to take online reservations. To access the home delivery service to the over 70s call 0151 233 2796.
  • Lifestyles centres are currently closed to the public.
  • Croxteth Hall, Liverpool Town Hall and St George's Hall are all closed.
  • Liverpool Adult Learning Service is running courses with a mixture of face-to-face and online learning methods.
  • The Liverpool in Work Team is available to help with all aspects of finding work, training and volunteering. Email liverpoolinwork@liverpool.gov.uk or twitter.com/liverpoolinwork or call 0151 233 5312. 

Council buildings

All employers are required by law to complete workplace risk assessments to protect people from coronavirus.