latest guidance and advice
We recommend using our online services where available as issues get logged straight into our systems, speeding up the process.
If you prefer to speak to someone in person, visit your local Customer Hub.
We will only investigate formal complaints if you have already contacted a service area for a resolution.
Find contact details for your local councillor and view their surgery times.
The council's communications team should be the first port of call for all media enquiries.
If we have sent you a letter or bill requesting payment for a service, you can pay online.