Service area

Changes to call centre hours

From Monday 20th July our call centre will be open Monday to Friday 8am-6pm and no longer operate at weekends. Careline, our contact centre for adult and children's social care enquiries, will remain a 24/7 service.

Licensing enquiries

Please use this form for all other licensing related enquiries - including if you have lost your Fixed Penalty Notice.

Contact Us

Telephone 0151 233 3015. We also welcome Text Relay calls.

Licensing and Regulatory Services, Liverpool City Council, Cunard Building, Water Street, Liverpool, L3 1AH