Internet access in Liverpool libraries

All Liverpool libraries have computers with free access to the internet, as well as Microsoft Office, scanning, printing and networked reference information. All computers have adaptive software, but you will need to bring your own headphones as our computers do not have speakers. Advise staff at the time of booking if you have any access requirements.

Booking a computer while social distancing measures are in place

To ensure the required safe social distancing we have reduced the number of computers that are available with a time limit of one hour per person. You can book a public computer in advance at:

  • Central Library - drop in, call 0151 233 5835 or email libraries.enquiries@liverpool.gov.uk with your library card details. To book a computer for a child or young person up to age 17 use the same contact details. We will take bookings up to 2.30pm the day before. You must arrange Monday bookings by 2pm on Friday at the latest, due to weekend closures.
  • Norris Green Library - drop in, call 0151 233 1096  or email green.library@liverpool.gov.uk
  • Spellow Library- drop in, call 0151 293 8351 or email: library@liverpool.gov.uk
  • Wavertree Library - drop in, call 0151 233 2125 or email: library@liverpool.gov.uk

How to use a library computer

You must be a member to use library computers.

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You must also agree to the libraries public computers code of conduct when logging on.

Once you receive your membership card, you can log on with your membership card and pin number. If you have forgotten your PIN, speak to a member of staff.

Do I need to book a slot?

Yes. Due to social distancing requirements we have a limited number of computers which must be booked 24 hours in advance.  To book a slot, call 0151 233 5835 or email libraries.enquiries@liverpool.gov.uk with your library card details.

We will take bookings up to 2.30pm the day before. You must arrange Monday bookings by 2pm on Friday at the latest, due to weekend closures.

You can also ask a member of staff for help when you visit.

To book a computer for a child or young person up to age 17 please call 0151 233 5858 or email us as above.

One to one support is not available at present, and computer access will be a self-help service. During the booking process, staff may refer you to other agencies such as UK Online centres locally, if you require one to one help.

How long can I use them for?

You can use computers for up to one hour, from 10am. The final session will start at 1.45pm, subject to availability. To give everyone the chance to use a computer, we cannot extend the one hour time slot. We also ask that customers restrict use for essential services at this time.

Computer networks shut down automatically 15 minutes before the library closes.

You can save work on the computer for the duration you are using it.  Files will then be deleted to comply with Data Protection.  You can also use your own USB or email items to yourself.

Printing charges

Computers are free to use but you will be charged the following fees for printing:

  • Black and white A4 - 10p per sheet
  • Black and white A3 - 20p per sheet
  • Colour A4 - 40p per sheet
  • Colour A3 - £1.00 per sheet

Printers are coin operated, so please bring the correct change with you. Copper coins and notes are not accepted. You can also make a payment in advance using contactless payment.

We do not offer a walk in printing service.

Free WiFi areas

There are free WiFi areas in all libraries with sockets for you to plug in your personal devices and charging stations.  There is no time limit for the WiFi.

You don't need to be a library member to use the free WiFi area.

Computer security

All our libraries have antivirus software that is regularly updated firewalls to prevent software being installed on our network and filtering software to block obscene, offensive or insecure content on the internet

Hygiene measures

All equipment will be sanitised before and after use and we'll ask you to use the hand gel provided when entering the building.

Use of gloves is optional, but you must provide your own.

Eating and drinking is not allowed at the workstations.