Library services update

Libraries are open with some restrictions still in place. Read our customer update to see what services are available.

Internet access in Liverpool libraries

All Liverpool libraries have computers with free access to the internet, as well as Microsoft Office, scanning, printing and networked reference information. All computers have adaptive software, but you will need to bring your own headphones as our computers do not have speakers. Advise staff at the time of booking if you have any access requirements.

How to use a library computer

You must be a member to use library computers.

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You must also agree to the libraries public computers code of conduct when logging on.

Once you receive your membership card, you can log on with your membership card and pin number. If you have forgotten your PIN, speak to a member of staff.

Do I need to book a computer?

To ensure the required safe social distancing we have reduced the number of computers that are available with a time limit of one hour per person. You can book a public computer in advance at:

  • Central Library - call 0151 233 5835 or email libraries.enquiries​@liverpool.gov.uk with your library card details. To book a computer for a child or young person up to age 17 use the same contact details. We will take bookings up to 2.30pm the day before. You must arrange Monday bookings by 2pm on Friday at the latest, due to weekend closures.
  • Community libraries - call 0151 233 3069 and you will be put through to your chosen library site.

How long can I use them for?

You can use computers for up to one hour, from 10am. The final session will start at 1.45pm, subject to availability. To give everyone the chance to use a computer, we cannot extend the one-hour time slot. We also ask that customers restrict use for essential services at this time.

Computer networks shut down automatically 15 minutes before the library closes.

You can save work on the computer for the duration you are using it.  Files will then be deleted to comply with Data Protection.  You can also use your own USB or email items to yourself.

Printing charges

Computers are free to use but you will be charged the following fees for printing:

  • Black and white A4 - 10p per sheet
  • Black and white A3 - 20p per sheet
  • Colour A4 - 40p per sheet
  • Colour A3 - £1.00 per sheet

Printers are coin operated, so please bring the correct change with you. Copper coins and notes are not accepted. You can also make a payment in advance using contactless payment.

We do not offer a walk in printing service.

Free Wi-Fi areas

There are free Wi-Fi areas in all libraries with sockets for you to plug in your personal devices and charging stations.  There is no time limit for the Wi-Fi.

You don't need to be a library member to use the free Wi-Fi area.

Computer security

All our libraries have antivirus software that is regularly updated firewalls to prevent software being installed on our network and filtering software to block obscene, offensive or insecure content on the internet

Hygiene measures

All equipment will be sanitised before and after use and we'll ask you to use the hand gel provided when entering the building.

Use of gloves is optional, but you must provide your own.

Eating and drinking is not allowed at the workstations.